User Research Essentials Certificate

Learn the foundational skills and techniques for effective user research in just 45 minutes

Dive into the fundamentals of User Research with our focused, 45-minute course. This course is designed to equip you with practical skills for understanding user needs and uncovering valuable insights, whether you're a beginner or looking to refresh your knowledge.

On this course, you will:

  • Learn the essential techniques for conducting effective user research, from interviews to observational methods.
  • Understand how to uncover and define user pain points, helping to inform better product and service design.
  • Develop key skills in analyzing user feedback and translating it into actionable insights.
  • Gain the confidence to apply user research methods in real-world scenarios, contributing to data-driven decision-making.
  • Complete the course and earn a certificate, showcasing your foundational knowledge in user research and its practical applications.

Certificate Details

Format

Online, self-paced

Length

45 minutes

Price

$99

Testimonials from our other training:

"The workshop made me see how important it is to look at challenges from a different perspective. Not blocking off any ideas at the start will help me as a Project Lead in guiding our stakeholders through the different requirements of our projects."

Vincent Bajamundi

Project Management Lead,

Tenet Global Health

"I highly recommend it! The entire training was enjoyable, and we had the opportunity to develop solutions for real-life challenges, making it a valuable experience."

Eliza Te,

Business Analyst,

Indra

"Design-Thinking is a great workshop for everyone, it will help every individual bring on their creativity and be open with possibilities and new ideas."

Clarisse Bernadette Z. Rodillo,

Channel Manager - Platform Procurement,

Metrobank

"The workshop builds up the client-centricity muscle of every employee. Therefore every employee would get to understand the needs of the clients rather than just focusing on what thy want."

Gino Paolo Villanueva,

Agile Coach,

Sun Life

"Design Thinking is a way to rewire your brain to look at the bigger picture and help you decide strategically."

John Paul Luga,

Solution Architect,

Indra

"I learned more to utilize empathy skills in problem-solving. If you want to apply a flexible approach to different business scenarios, you should attend this workshop!"

Godofredo Buning, Jr,

Case Management and Engineering,

Meralco

"I learned how important it is to have both empathy and an agile mindset to better our design process. This will really help in giving more user-centric features in our product."

Dylan Lopez,

Chief Innovation Officer,

LaunchGarage

"I have attended a lot of training in the past, but this is one of the best training I had at least for the last 3 years. The online setup is perfect for this type of training. Miro has been a good collaboration tool. The trainer is very accommodating, he has a well-modulated voice and tone. The training gave a very fresh perspective and not info overload."

Benjamin,

Business Analyst,

Indra

"The course didn’t just help me empathize with our clients and customers but also let me see what In1Go envisions for the company. When we want to grow, we feel better prepared now because of the new skills we learned."

John Carlo Obo,

Integrations Team,

In1Go

Mark Nunez

"The program is really refreshing. It is an unorthodox way of solving problems. This program unleashed the creative, collaborative, and patient side in me I never thought I had."

- Mark Nunez, Customer Service Assistant, Meralco

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Our Testimonials

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"Design Thinking is new to me. Rather than the normal collaboration through brainstorming, it emphasizes on getting feedback first from the identified stakeholders via emphatically asking questions. All ideas coming out from it, including crazy ideas, are considered. It will not only help in creative thinking, but also put forward something that may someday lead to a solution."

Ed

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"I enjoyed the Design Thinking Workshop! The sessions have given me a better appreciation for Design Thinking and an improved perspective on how to incorporate this in our opportunity management, considering my role usually deals with meeting the customers. Thank you very much for the very productive session! Looking forward to more engagements like this!"

Malvin

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"Thanks On-Off Group for sharing the Design Thinking technology. Moving forward, hopefully we could come up with innovative solutions to our challenges that are realistic and doable in a short period of time."

MJ

Department of Social Welfare and Development (DSWD)